FAQ
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FRECUENTLY ASKED QUESTIONS

Does the package price include domestic airfare and if not how much will total domestic airfare cost?

Unfortunately the package price does not include domestic airfare, but we can and do pre-purchase all domestic transportation for no less than 95% of our clients at superb rates. These rates tend to change during the seasons so please feel free to contact one of our professional Sales personnel in order for them to give you a quote for all the domestic transport you'll need on your trip.

How do we book our domestic flights?

You may talk to our Sales Associates about arranging your domestic flights. We offer very competitive rates and pre-purchase all domestic transportation for 100% of our clients.

Is tipping included and if not, how much should I tip?

Tipping is not included. South Americans in general are inclined to tip very little if they leave a tip at all. We at Cusco Explorer's SAC are inclined to follow a more liberal approach and feel that you should tip according to how well you were served. Always remember though that in Third World countries, a few dollars saved for you is often enough to feed someone for over a week.

Should I take cash or credit/debit cards?

We recommend our clients bring cash and a Credit Card and or Debit Card. Do not use the Credit/Debit Card to pay for meals etc, but to withdraw money from secure Automatic Teller Machines which are widely available. Firstly, you get a much better exchange rate this way and secondly you avoid the risk of a scam artist duplicating your card, being double charged and your credit cards being stolen. US Dollars are accepted everywhere and currency exchange locations are very easy to find. Euros are also widely accepted.

Are U.S. dollars and Travelers Checks accepted or should I change money before traveling?

U.S. dollars are widely accepted in most locations and currency exchange bureaus are easy to find. Travelers Checks can be quite useful but keep in mind that the exchange rate is much lower for them than it is for cash (you lose approximately 5 to 10%). It may also be difficult to find a currency exchange location that accepts Travelers Checks. In general we recommend bringing a mix of cash, Credit Cards and Travelers Checks. Remember that it is always better idea to take a littler more rather than a little less in case of anything comes up.

How can I prevent altitude sickness?

Altitude sickness is a common problem for visitors to Peru . Coca tea is easily available and a big helper, although it does not work for everyone. Diamox is commonly used by visitors from the US and works very well. We also recommend Sorochi or Grovol, both of which can be purchased over-the-counter in the airports upon arrival. We also recommend eating light meals on the first day and avoiding strenuous physical activities until you are acclimatized. It is important to point out that most people do not have any serious problems with the altitude, and as long as you do not perform any aerobic exercise upon arrival you should be fine.

What should I pack for my trip and what kind of baggage should I bring?

We recommend bringing a backpack or duffel bag, as suitcases can be cumbersome at times. However, it is not impossible to travel with a suitcase if you should prefer to do so. Keep in mind that you will regularly have to carry your own luggage on and off buses and up and down staircases. Suitcases with wheels may not work well on dirt or cobblestone roads. We also recommend you bring a day bag to carry provisions with you while on tour and also so as to have your money, tickets and travel documents with you at all times.

While many areas of Peru can get quite hot, going up high into the Andes can get quite chilly at times. It is often quite hot during the day and quite cold at night. The trick here is to dress in layers that you can either peel off or add on to depending on the time of day. Keep in mind that some very warm traditional and stylish Andean clothes are sold in the area. A traditional balaclava made of Alpaca wool is perfect for those chilly nights. Local clothes are very inexpensive by US. and European standards.

How do I organize an optional excursion?

If you wish to take an optional excursion all you need do is contact your Cusco Explorer's SAC Sales Representative and all will be arranged. If you know of any excursions in any of the South American countries we offer ( Peru and Bolivia ) that are not published on our website – let your Sales Rep know and we'll get you on that tour.

What Standard of Hotel will I be staying in?

All our hotels meet U.S. standards. We at Cusco Explorer's SAC strive to make sure your stay in Peru will be as comfortable as possible. We have visited and tested all of the hotels in the area and are convinced that the ones we offer provide the very best service there is at the best value. All our hotels have: private bathrooms; clean facilities; charming architecture; single and double beds; friendly and efficient staff (this makes a big difference); and a good location. Most of our hotel rooms have: telephone; cable TV with major international networks. Information on all of the hotels we offer - with pictures - is available on our website. Take the time to choose what you believe will be the hotel that best suits your needs, desires and aspirations for the trip. If you have heard of a hotel in the area and are interested in it but cannot find it on our website, contact us and we will arrange for you to stay in it.

Do you offer any travel insurance?

For your own peace of mind we suggest that you purchase travel insurance so you are positive that your full investment will be covered (including international flights and our entire package and health care insurance). If you do not already have some form of travel insurance we can offer this travel insurance firm Travel Guard Internationa. It is one of the industry's leading travel insurance providers - covering more than 6 million travelers worldwide each year. Their travel insurance plans offer coverage for vacation and trip cancellation, travel interruptions and delays, emergency medical and health expenses, lost baggage and more. We offer this product just like any recommendation we give you, it is based on what we truly think is best for our clients. If you are interested in, let us know.

Are airport taxes included and if not how much should I budget?

Airport taxes are not included in into the price of the package and neither are they included into the price of the ticket if flying out of or around Peru . The Peruvian airport requires that every person pay a departure tax upon leaving the airport. The cost of the departure taxes are:

International Departure Tax: US$30.25
Domestic Departure Tax: US$6.05

Please note that these prices are subject to change.

What about additional taxes – how much should I expect to pay

Besides the airport taxes, only Peruvian Nationals and foreigner's living in Peru with residence permits need to pay IGV additional hotel taxes. In order to avoid these additional Hotel taxes, make sure your passport has a valid entry visa for at least 60 days, an official migration stamp, and an Andina Migration Card with Stamp. All of these things will be issued to tourists upon arrival to the country. If you are unable to present any one of the above requirements, you may be charged an additional 19% IGV tax for you hotel.

What vaccinations are recommended for this adventure?

Dependiendo el servicio contratado la exigencia del mismo. Hay viajes para todos los gustos, desde los muy exigentes a los que el esfuerzo es mínimo, sin embargo si tienes algún problema físico, mental u otro no mencionado aquí debes informarlo antes de tus reservas finales, para indicarte si puedes o no hacer el viaje.

What is the latest I can book?

The latest one can book is 10 business days prior to arrival. We need to have received your payment in full as well as all relevant information regarding your trip at least 10 working days before you begin your trip - or a late booking fee will apply.

How do I pay?

You should pay in advanced via Western Union a piece of the total price. You will pay the rest in Cusco

Are meals included?

All breakfasts are included – except where stated otherwise. For lunch and dinner we prefer giving our clients the option of choosing where and what they would most like to eat. South America has a number of fantastic restaurants at great value and the cuisine is absolutely superb. We will be more than happy to send you a list of all of our favorite restaurants in the different areas you will be visiting.

I am a single traveler, Is this tour for me?

Yes. We have had many single travelers throughout the years and never had any problems. These group tours will be the perfect opportunity to travel with a friendly and interesting group throughout your entire trip. Please realize that your comfort and especially your safety and security are our top most concern.

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